FAQ’s

ACCOUNT

Do I need to create an account?

Creating an account will allow you to efficiently track your package, receive notifications of sales, special events, speedy checkouts, and new products before those that don’t have a subscription. So, it isn’t vital but it will be beneficial to you. 

 

PAYMENT 

Do you save my payment information?

I never have access to your payment details. The company who processes your order has your payment information. Please review their privacy policy to determine how your payment info will be utilized. 

 

RETURNS

Please see the return policy!

 

SHIPPING

Products currently ship from Houston, TX and only ship throughout the USA.

 

Your order can’t be reversed once it has been placed. Please triple check all of your billing and shipping information prior to submitting your order. 

 

Once the order is placed, you will receive a confirmation email. You will receive a shipping notification email when your order has shipped. The shipping email will include information on how to track the package. 

 

SHIPPING TIMELINES

All of my products are currently hand-fabricated. 

 

Custom orders are generally processed within 3-5 business days.

Ready to ship items will ship within 1-2 days. 

 

All items are shipped via USPS (Priority Mail or First Class). There have been slight delays with USPS. 

 

Once your items ship, I am no longer responsible for them. However, if your package gets damaged, lost, or stolen along the way, I will try to assist to the best of my ability to resolve this issue. 

 

Please contact me if you have any questions or concerns!